Guru’s of the 20th century have coined valid terms about management and leadership:
- DEMING: Management is prediction
- DRUCKER: Management is putting resources into results
A good manager is reliable and effective:
- Reliability is promising what is achievable and achieving what was promised
- Effectiveness is doing the right things rather than doing things right
- EINSTEIN: it is insane to continue to do the same and expect different outcomes
Leadership is one of the differentiating factors of (successful) organizations. As businesses grow, their founders are “forced” to take on board collaborators to help them satisfy market demand. At the same time, they are “forced” to delegate part of the job they did themselves before. This requires TRUST, which is common sense but never a given.
Bigger organizations are prone to suffer game playing, office politics, dysfunction due to lack of transparency and proper communication, organizational complexities and many more. There is significant potential to improve organizational productivity by removing politics, organizational ambiguity and the like.